El Paso, TX 79998-1107. Benefits & resources Your dedicated care team Understand my benefits Participating providers can find more precertification phone numbers in Participating provider precertification list for Aetna (PDF). Timing Considerations: If there are 10 days or fewer left until the end of the month, please fax the form to 1-866-756-5514. California only: Aetna Dental P.O. Aetna Dental. All states except California: Aetna Dental P.O. Box 14597 Lexington, KY 40512-4597. . Aetna DMO and PPO grievance and appeals. Call Aetna at 1-855-277-4356 (TTY:711) If you prefer to contact Member Services with this public form, please complete the information below. You pay for any services you choose to use. You should send all faxes to 1-833-596-0339. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. We respond to messages from 8am-6pm EST, Monday-Friday. . Tips for requesting authorizations. Aetna Better Health earned full health plan Accreditation by NCQA* January 5 . Credentialing and joining our network - 1-800-353-1232 (TTY: 711) Special programs and other phone numbers Availity help - registration questions, help with user name/password - 1-800-282-4548 (TTY: 711) Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. The call is free. Access2Care. We can fax the information to your office within minutes. Browse through our extensive list of forms and find the right one for your needs. Box 14094 Lexington, KY 40512-4094. 800-566-9311. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions. referral to secondary . Transforming health care, together. In Florida and Minnesota, it is approved as a group Medicare Supplement product. Schedule a ride to your appointment. Aetna Medicare Grievance & Appeals PO Box 14579 Lexington, KY 40512 Fax Number: 1-866-604-7092 AETNA CHOICE POS P O BOX 981109 EL PASO TX 79998-1109 800-777-3240 AETNA MEDICARE PO BOX 981107 EL PASO TX 79998-1107 800-245-1206 Genral phone numbers Aetna B,M ,W 888-632-3862 Aetna HMO 800-624-0756 Aetna Global Benefits (Middle East) LLC PO BOX 6380 To update your address, phone number or email, call 1-800-692-7462 (TTY: 711). Practices currently contracted with Aetna Better Health can update or change their information by submitting an online form. Log in to your online account. Attach supporting documentation when submitting. Transforming health care, together. (Exception: Some members have plans with a dedicated service team.) Aetna PO Box 7405 London, KY 40742. You can talk to Aetna Medicaid Administrators by calling: 602-659-1100 (TTY: 711) Hours: M-F, 9 AM-5 PM MT. If your PCP is located outside of Delaware, discuss the appropriate referral process with your PCP or contact Aetna at 1- 877-452-3862 for assistance, before seeing a specialist. Contact our Provider Relations Department at 1-866-638-1232 or email us at ABHProviderRelationsMailbox@aetna.com for help or additional information. Applications and forms for health care professionals in the Aetna network and their patients can be found here. Fast referrals to local services Resources For Living is available to all Aetna Medicare Advantage* plan members and their loved ones and it's easy to use. Call Member Services for more info about your dental benefits. By phone. You have several options: Chat live with a health plan specialist or schedule an appointment for a one-on one phone consultation at AetnaFedsLive.com. As an Aetna Medicare member, you have the right to: Ask for coverage of a medical service or prescription drug. London, KY 40742 Pennsylvania Institutional Special Needs Plan (PA I-SNP) Box 10462 Van Nuys, CA 91410 So if you do, please call us at the number on your member ID card. If you leave us during the annual election period, your last day of coverage is usually Dec. 31. We're here to answer your questions to help you stay healthy. Aetna coresource claims address and Phone Number. Aetna, Inc. P O Box 981107. PCP can submit referral electronically to Aetna. Simply call and tell us what you're looking for and our consultants will research and give you options. Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. Coronavirus. You can fax your authorization request to 1-855-320-8445. Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. Physiotherapy (additional referral by a specialist required after 10 sessions) Before you submit your claim. Review the Federal Plan brochure and other information on this website. Contact us. Aetna Dental P.O. Process for Medicare coverage requests, appeals & grievances We want to be your first stop if you have a concern about your coverage or care. Make sure you know and have on hand the following: Your member ID number and contact information to put on forms and supporting documents; Complete details such as the date and description of service and the reason for your visit ALWAYS verify member eligibility prior to providing services. 800-793-8616. Aetna Medicare PO Box 981106 El Paso, TX 79998-1106 Payor ID 600542. We have a new central fax number for utilization management and inpatient concurrent review. All dental Medicare claims . If you are eligible for both Medicare and Medicaid, you may be eligible for an Aetna Dual Eligible Special Needs Plan (D-SNP), including a personal care team, at low or no extra cost. This is now an automated process. Complete the appropriate authorization form (medical or pharmacy). In all states but Florida and Minnesota, it is offered as a supplementary medical plan, not a Medicare plan. Aetna meritain claims address and Phone number. 1-866-409-0937 (TTY: 711) Monday to Friday, 9 AM to 9 PM ET. It's easy to update a provider address, phone number, fax number or email address, or initiate an out-of-state move or a change in provider group . Let us help you get the care you need Become a member Learn how to enroll in and apply for NJ FamilyCare or managed long-term services and supports (MLTSS) and choose Aetna Better Health of New Jersey as your health plan. Holidays may affect scheduling. Find other phone numbers or send us a question online Legal notices 1-855-814-1699 (TTY: 711) Monday to Friday, 8 AM to 8 PM ET. Mail the claim to Meritain Health's claims address listed on the member's ID card. Dual Eligible Special Needs Plan (D-SNP) 1-866-409-1221 ${tty}. If you have questions or need approval for out-of-network services, you can call Aetna Better Health of Florida toll free at 1-800-470-3555 (Comprehensive Long Term Care) / 1 -800-441-5501 (Medicaid) / 1- 844-528-5815 (Florida Just call 1-855-232-3596 (TTY: 711). Aetna credentialing phone number. The Aetna Supplemental Retiree Medical Plan is a fully insured, non-network-based commercial retiree group health product. Please refer to Aetna's Provider Search : www.myaetnanetwork.com for in-network providers. Address: Member Services and DSNP Customer Service. 7 days a week, 8 AM to 8 PM. PO Box 7083. You can access Aetna Voice Advantage by calling our Provider Service telephone numbers: For HMO plans and Medicare Advantage plans, call 1-800-624-0756 For all other plans, call 1-888-MDAetna ( 1-888-632-3862). It attaches incoming clinical information to pending precertification and concurrent review files. 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